4 Replies Latest reply on May 15, 2014 10:52 PM by Sean Mann

    CS5 crash when right-clicking on a file in a file explorer

    Sean Mann Level 1

      Every time I go to open or save a file in Photoshop or Illustrator from the file menu, if I right-click an existing file that is showing in the file explorer window for open/save and try to select properties (I often need to do this when over-writing an existing file to make sure the dimensions are the correct file) the Photoshop or Illustrator freezes up and then crashes.

      Does any one else experience this problem?

      Any one know of a fix other than a re-install or "don't do that"?

       

      Thanks!