2 Replies Latest reply on May 16, 2014 10:39 AM by ceb-clu

    LogIn Issue - still after Adobe allegedly fixed the problem

    ceb-clu

      My Adobe Creative Cloud Desktop App will not allow me to sign in. I CAN sign in using a browser and going directly to the Creative Cloud web page, so this is NOT an ID or password issue as the Desktop App keeps reporting.

       

      I have uninstalled and reinstalled the Adobe Creative Cloud Desktop App - that didn't work

      I have reset my password several times and it works for the web page access but not the Adobe Creative Cloud Desktop App access.

       

      All this is AFTER Adobe claims to have fixed the sign on problem (May 16, 2014  9:00 am Pacific time).

       

      How to I get the Adobe Creative Cloud Desktop App working as it did for months with no problem?