0 Replies Latest reply on May 16, 2014 1:40 PM by ShovelRider

    Why doesn't my Freehand work anymore?

    ShovelRider Level 1

      I thought a 'perpetual license' was exactly that - perpetual.

       

      I purchased the product in 2004 as a suite. I use it sporadically as a trainer. When I need it, I need it.

       

      When I install I get a message saying my serial numbers are not valid any longer.

      I contacted Adobe about this and after some effort was able to speak with someone who just kept insisting the product is no longer supported.

      OK... I get that. But why doesn't my software work?!? I don't need support. I just need the license I purchased to work!

      So I was eventually provided with a number that worked. But now it doesn't work any longer and I cannot find a phone number for Adobe.

       

      Any help with this is greatly appreciated!