1 Reply Latest reply on May 17, 2014 8:01 AM by John T Smith

    Cannot launch Creative Cloud and cannot delete my opm.db file?!?!


      I just purchased Photoshop/Lightroom, and when I tried to download it from the download center, adobe creative cloud "launched" but all I got was the spinning dial acting like it was doing something but it wasn't. Then when I tried to delete the opm.db file it says that the file is in use. There is nothing running on task manager and anything in the processes labeled 'Adobe'-somethingsomething will not let me end the process. What do I do to be able to download and use photoshop?!