1 Reply Latest reply on May 18, 2014 10:00 PM by Mylenium

    I keep getting and error at 42 percent (AFTER EFFECTS

    Hydrx
      FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{B18C59EF-4209-4EEE-B202-B8C611480643}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{B18C59EF-4209-4EEE-B202-B8C611480643}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{B18C59EF-4209-4EEE-B202-B8C611480643}.db 

      Ive had this issue for months now and im ripping out my hair! It stops downloading at 42 percent and then says error (7)

        • 1. Re: I keep getting and error at 42 percent (AFTER EFFECTS
          Mylenium Most Valuable Participant

          Without proper system info and other technical details nobody can say anything. And for better or worse it means what it says - something is wrong with the file permissions/ security tokens, the folder is protected by soem security mechanism (system restore, virus scanner or whatever) or you are running with insufficient privileges in the first place.

           

          Mylenium