1 Reply Latest reply on May 19, 2014 3:23 AM by Mylenium

    Photoshop CS5 not updating

    Klentz

      I had to rebuild my computer due to errors.  When I installed Photoshop CS5, I went to update it and it said there was an error.  After many many times of trying to fix this error, I checked into this.  I found that update program would download each part of the update, then when that part was 100% downloaded it would be deleted.  This happened for each and every part of the update.  That is why the update program error during the install.  I was able to download a few of the updates from the web stie, but not all the updates were there.  The parts missing are Bridge CS5 4.0.5 and Extension Manager CS5 5.0.  I have been told to delete the files before running the update program.  How can you delete files that have already been deleted????