20 Replies Latest reply on May 21, 2014 10:47 AM by andreamc42

    Indesign 5.5 won't open after deleteing preferences and uninstall/reinstall

    andreamc42

      I have had the Design Standard 5.5 suite installed for more than a year. A couple of times I have had trouble with Indesign and have successfully gotten it working again. My Indesign stopped opening again a couple of days ago. I tried deleting the preferences and the cached items as I have done previously (based on advice in these forums) and that didn't work. I uninstalled and reinstalled the program and it is still not opening. When I click on it, I get to "Starting up Service Registry" and it "disappears" without opening.

       

      Any ideas on what I can do to get this program working again?

       

      Thanks!!