3 Replies Latest reply on May 20, 2014 9:12 AM by Sandeep Singh

    Downloading and installing problem

    TF211

      I am trying to download and install Premiere Elements. It's been a huge hassle, but at last I've got to the stage where I get the message:

      Click the individual file links to download using your browser.

       

      http://esd.adobe.com/AdobeProducts/PRE/12/win64/PremiereElements_12_LS26_win64.7z

      http://esd.adobe.com/AdobeProducts/PRE/12/win64/PremiereElements_12_LS26_win64.exe

       

      I downloaded the first file (I have no idea where the system has put it)

      I downloaded the second (.exe) file and tried to execute it. I got the error message:

       

      The file archive part of Adobe Premiere Elements 12 is missing. You need all parts in the same folder in order to extract Adobe Premiere Elements 12. Please download all parts.

       

      What do I do now?