2 Replies Latest reply on May 20, 2014 11:00 AM by TJF Tax Services

    how long can the message be?

    TJF Tax Services Level 1

      how long can the message be?  Seems the limit is shorter than with SendNow.

        • 1. Re: how long can the message be?
          Rebecca Staley Adobe Employee

          Hello there,


          Thanks for the question. If you want to write a message to accompany the file(s) you're sending with Adobe Send, I believe the limit is 1,000 characters. If you need more space than that, you can always send the file to yourself first, and then copy the link into a new email to the recipient (although if you have to send to more than a few people and track each individual's activity, I suppose this method won't work so well for you). If you'd like more info, feel free to reply and we can chat through the options here.



          • 2. Re: how long can the message be?
            TJF Tax Services Level 1

            Thanks Rebecca,

            With SendNow I could include in the message all the instructions and

            disclaimers to my clients.  With Send I can only paste into the message

            about half of that.  Is there any way to get more space for the message?  I

            can't shorten my message at all.  I may have to look for alternatives to

            Adobe Send.

            Tedroe Jay Ford

            TJF Tax Services



            On Tue, May 20, 2014 at 10:07 AM, Rebecca Staley