3 Replies Latest reply on May 21, 2014 12:08 PM by D Fosse

    Color balance issues



      This image was taken by my phone but shows my problem. The image on the top left is open in CS3. The image on the right is open in Booksmart and the bottom "2" is a screen grab of the first 2 open in Picasa. I'm using a PC and a Huey monitor balancing program. Any images uploaded to Facebook or burned to a DVD look washed out and green and far off of what they look like in CS3 or Bridge. I'm sure it's a settings issue but can't seem to find out where or why. Please help me troubleshoot this as I'm out of ideas and NOT a computer expert.



        • 1. Re: Color balance issues
          D Fosse Adobe Community Professional & MVP

          This is what happens when color management stops, in applications that don't do it. Photoshop is right and the others wrong. There's no problem here, you're just not taking the necessary precautions.


          Short version: Always convert to sRGB files that are to be viewed in non-color managed applications.


          Long version: When Photoshop displays an image, it converts from the document profile to the display profile created by the Huey. Non-managed applications don't do that, and just send the raw RGB numbers in the file directly to the display unmodified.


          Most monitors have a native response very close to sRGB. This means that an sRGB file will display roughly correctly on such a display, even without color management.


          You should understand that calibration is two separate processes: one is a basic correction of the display - that's the calibration part - and the other is the creation of a display profile, which is a full and detailed description of the display's response, with much higher precision. This is what Photoshop and other color managed applications use. So when you run the Huey, the basic correction applies globally. But the profile doesn't.

          • 2. Re: Color balance issues
            PiettLives Level 1

            So why is it after I convert, color correct, make a jpg and burn a DVD is that final image not like the one I see in Photoshop? All that work is out the window. I've never had this problem before. I do have it set to sRGB but I have to fix this somehow.

            • 3. Re: Re: Color balance issues
              D Fosse Adobe Community Professional & MVP

              It could be that the Huey display profile has gone bad. That happens. That would only affect Photoshop and other color managed apps, not the applications that don't use the profile (like Windows Explorer and Picasa).


              Try to set sRGB as default display profile in Control Panel > Color Management > Devices, and relaunch Photoshop so that it can pick up the new profile: