I forwarded to Support to follow up with you, it is usually quickest to call, can you make sure your account has the best contact phone number for them to reach out to you?
Now I'm outside the US, and I think emails is better then the phone
call. I tried to order the subscription at three times. Here are my
orders: AD012465820, AD012489280 and AD012504895. They were cancelled.
Please help me to make the FormsCentral Basic Service soon.
Josh had informed about the issue that you are facing, The issue has been resolved, you can place a new order now.