1 Reply Latest reply: May 25, 2014 5:25 PM by Nic-Coe RSS

    Creative Cloud Desktop App Broken

    Nic-Coe Community Member

      Dear Adobe,

       

      I have spent the best part of 8 hours trying to get the Creative Cloud Desktop App to work properly on two different OS X machines.

       

      On one machine the process is running (activity monitor) with no visible signs of the app. no windows or icons in the menu bar.

       

      On the other I get the download error contact customer support message.

       

      I have had customer support control my machine and fail to rectify the issue (case number 185496471). I have tried all the fixes I can find such as deleting OOBs, enabling root and whatever.

       

      Please fix this now Adobe …. I have wasted enough time trying to fix this and I am too busy trying to produce graphics etc to do any more beta testing for you.

       

      kind regards

       

      Nic