Hi! I shoot with a 5D Miii but my SS shot with a Nikon d800 ?? I wasn't able to open her images so I installed the newest up date on PS and Bridge. Now ALL of my existing RAW files are blank. I can't open them! What do I do? I feel sick to my stomach! Thanks for your help!!
What version of PS are you running? What version of ACR did you update to? Use Help / About Photoshop and Help / About Plug-in / Camera Raw to find out.
You may need to purge your Camera Raw cache to get Bridge to rebuild everything, so try that in the Bridge or PS / Camera Raw preferences, I think is where the option is.
CS6. The newest update… 13.0.6 I'm not very tech savvy so this could take a while.
How about ACR? Help / About Plug-in / Camera Raw