I want my desktop version back!! Just not a fan yet of this much more time consuming and clunky product.
What were you guys thinking? Why did this new product NOT provide the same "outlook" or other connection to our address books?
Now I must have my address book open, copy addresses in to the tiny little window provided on the web page,
and type in every recipient's name. I can no longer draft my message & select a group of individuals to receive reports from my e-mail
account in outlook; then select to use the ADOBE SEND FUNCTION.
On the web, it is so inefficient and risky to try to manuever in the tiny little screens that are provided..
There is not enough room in the "box" verfity the address is "actually" entered in correctly.
And, trying to send to a "group" is even more taxing. Having to manually enter the addresses makes no sense and
just begs for an wayward e-mail.
The desktop version was soooo much more efficient and seamless to operate.
Maybe you should let us decide which one to use until you get this new product functioning at its highest level.
It is definitely as step down. You should not assume everyone want to be or is working in the "cloud"....
I am eager to hear if this issue is being addressed so I will know whether to renew or not?
I can tell you this - SendNow is sooo much better than this very limited Send. May be time to change from Adobe ! ! !
I have switched to Citrix ShareFile, a little more expensive but you get what you pay for. I got fed up of waiting for the fix for remembering email/names and having to type in every recipient to be addressed. Adobe maybe getting too big with their market dominance, it reminds me of Quark Xpress customer service back in the day!
the old version is MUCCCCHHH better. file folders are saved and can resend if necessary. uploading files usually ends in a failure that I have no idea which file caused the issue.
poor decision to change format.