What version of PrE are you using?
What OS version are you running it on?
Those answers will be a good start.
As mentioned, starting with version of Premiere Elements that is being used and the computer operating system on which it is running are important in generating troubleshooting strategy.
But, the description of what you wrote caught my attention with the words "trying to start" and mention of need for Internet connection when you knew one existed. What was the exact full message from the program in this regard?
Depending on further details from you, you may have run into the same issue that I did recently. I have written about the experience including the remedy
The answer for me was to update the Adobe Application Manager as per the input of an Adobe Staff member. Details in the above blog post.
We will be watching for your results.
Windows7. Thanks for the quick response. I went to Adobe chat and the tech had me go into the LAN settings and turn on the automatic detect and everything else off. That solved the problem.
Thanks for the quick response. I went to Adobe chat and the tech had me go into the LAN settings and turn on the automatic detect and everything else off. That solved the problem.
Great job you and Adobe Chat.
Thanks for the follow up with the news of your success. The information is interesting and will be helpful to all.