Patrick, I am sorry for the inconvenience faced by you. I shall be cancelling it & mail the details to you through shortly.
Please privately message the anyone of the following information to confirm the order that needs to be cancelled.
1. Email with which CC is registered
2. Order number
I shall follow up the issue & keep you informed.
The order that I’ve been trying to cancel is
Creative Cloud single-app-membership for Illustrator (one year with monthly payments)
Order number [removed personal details] from 23 November 2012
My userid and email address: [removed personal details]
I no longer use the program, in fact the program is installed on an old PC, which I no longer use either, and thus my attempts to cancel my subscription.
I would gratefully appreciate it if you would cancel the subscription at the earliest possible date.
Thanks for your help.
[removed personal details]
Patrick, The CC has been cancelled, you will not be charged again. The ticket number raised against the cancelation is 213047424.You will not be charged hence.
Many thanks for your fast help with this, greatly appreciated.
Sendt: 23. maj 2014 18:20
Til: Patrick Brock
Emne: Cancellation of account and monthly subscription
Cancellation of account and monthly subscription
You are welcome