0 Replies Latest reply on May 23, 2014 7:10 AM by autoaccess

    Troubles with installing

    autoaccess

      I removed Indesign form my Creative Cloud Single Edition, because I had problems with finding Typekit fonts.

      Now I'm trying to re-instaal Indesign CC, and I keep getting Errors.

       

      I already used the Adobe Cleaner, and I already removed the opm.db file in the OOBE folder.

       

      These are the errors I get:

       

      Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DF012, DF027,D ...   -------------------------------------- Summary --------------------------------------  - 9 fatal error(s), 0 error(s)    ----------- Payload: DynamiclinkSupport 7.0.0.0 {B18C59EF-4209-4EEE-B202-B8C611480643} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{B18C59EF-4209-4EEE-B202-B8C611480643}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{B18C59EF-4209-4EEE-B202-B8C611480643}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{B18C59EF-4209-4EEE-B202-B8C611480643}.db  ----------- Payload: Adobe InDesign CC Common Base Files 9.0.0.0 {7EFF3BED-6F11-1014-9127-FF4176BDD79C} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{7EFF3BED-6F11-1014-9127-FF4176BDD79C}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{7EFF3BED-6F11-1014-9127-FF4176BDD79C}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{7EFF3BED-6F11-1014-9127-FF4176BDD79C}.db  ----------- Payload: Adobe InDesign CC 9.0.0.0 {BC448016-6F11-1014-B0EA-97CEE6E26CB6} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{BC448016-6F11-1014-B0EA-97CEE6E26CB6}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{BC448016-6F11-1014-B0EA-97CEE6E26CB6}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{BC448016-6F11-1014-B0EA-97CEE6E26CB6}.db  ------------------------------------------------------------------------------------- 

       

      Is there a (easy...) way out?

      I work with Windows 7.

       

      Thanks in advance.

      Eddy/ Pixed