8 Replies Latest reply on May 26, 2014 1:25 AM by hans-g.

    CC has a wrong e-mail, can't change it


      So I've downloaded a CC trial a while ago, but then suddenly InDesign didn't work anymore. So I tried uninstalling and reinstalling, but now my CC has a different e-mail address? I think this is because I've typed it wrong the first time and it remembered it, but now I can't change it to the right one which I've verified?


      It says this:

      Screen Shot 2014-05-24 at 07.07.20.png

      But my actual mail address is with one N less.


      Where am I supposed to change it, because I've uninstalled and reinstalled it twice now, but it keeps asking for verification for the wrong e-mail address, even though I download it with my right e-mail?