3 Replies Latest reply on May 24, 2014 6:30 PM by John Waller

    Installing Photoshop CC trial on pre-owned mac. Expired immediately!


      I downloaded Photoshop CC trial last week but only had the chance to run it for the first time today.


      When it first opened, it said 30 days were remaining in the trial period but, as soon as I clicked okay, the message changed to 'trial expired'.


      I assume that this might be because the previous owner had previously installed a Photoshop trial. I would rather not reformat the HD or anything like that as it is all set up for my work. Is there any way to assert that I am running this trial for the first time?


      Thanks in advance!