1 Reply Latest reply on May 25, 2014 11:49 AM by A.T. Romano

    Hello. I have premiere elements 12, & tried to open new project, but nothing happened. All you see is a purple & black ribbon.  I could open organizer without any problem!   I've accepted all the windows 7 updated. I've even updated  my graphics drivers.

    David Scholes212

      Hello. I have premiere elements 12, and have tried to open a new project, but nothing happened. All you see is a purple and black ribbon, then nothing.  I can  open the  organizer without any problem at all!

       

      What I have done so far:

      • Accepted all windows 7 updates - essential  and non esential
      • I've updated my graphics drivers
      • I've also deleted and reloaded Premiere Elements from the disc
      • I reloaded quick time and accepted the latest version

       

       

      All have no affect.

       

      My system is a windows 7  64 bit PC.

      I also have plenty of hard drive space

      Cyberlink  PowerDirector 11 works fine.

       

      PS - This seems a common complaint about Premiere Elements 12

       

       

      Help!