thanks for getting back to me so quickly I’ve answered the questions below.
Let if you need any thing else
What exact version of After Effects? Include the minor version number---e.g., After Effects CC (12.2.1) or After Effects CS6 (11.0.4). Do not just say "After Effects with the latest updates" or "After Effects CC"; give the specific version number.
After effects cc 18.104.22.168
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Yes this morning 5/25/14
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac”.
If you are getting error message(s), what is the full text of the error message(s)?
No error message
What were you doing when the problem occurred? What is the exact sequence of steps that you are taking
moving a key frame of element in an after effects comp
Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
Yes on a different computer windows AE
Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number and sizes of connected monitors, number of disk drives, and how any external drives are connected.
Processor 2.7 GHz 12-Core Intel Xeon E5
Memory 64 GB 1867 MHz DDR3 ECC
Graphics AMD FirePro D700 6144 MB
Software OS X 10.9.2 (13C64)
What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
what it came with
Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime”.
illustrator files, solids, action essentials stock footage QT( PNG codec)
Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2”
What other software are you running?
Do you have any third-party effects or codecs installed?
not used in this comp but Motion tracker by foundry
Are you using OpenGL features in After Effects?
I don’t know classic 3d
Does the problem only happen with your final output, RAM preview, or both?
Are you using Render Multiple Frames Simultaneously multiprocessing
Are you using the ray-traced 3D renderer
If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.
If I am understanding you correctly, you are having issues with the user interface being slow.
How many monitors do you have hooked up to this machine and what resolution are they?