1 Reply Latest reply on May 25, 2014 1:13 PM by hans-g.

    creative cloud is stuck on an old trial acc i no longer have access to. how do i switch upon opening client?

    myl0s

      i have tried uninstalling the program and redownloading it but it is still linked to a trial account i used a long time ago, its saying its sending me confirmation emails to that account when the program opens up but i no longer use or have access to that email. i am trying an account now with my university details and want to use this account to upgrade and purchase but im worried it will still be linked to the old account, thus locking me out of the program.

       

      what do?