2 Replies Latest reply: May 27, 2014 7:16 AM by Alex Pavelescu

Site is live but users are being asked for my login and password?

John Doogan May 25, 2014 5:19 PM

I don't understand this but I have made a site live - Untitled Document, but users are being asked for my login and password. Why?

I have a couple of other test sites where this isn't happening and I can't see why it is any different - CIAL_VR

This is the message users are confronted with when they try and view the site:

1. Re: Site is live but users are being asked for my login and password?

Alex Pavelescu May 27, 2014 7:12 AM (in response to John Doogan)

Hi John,

Please raise a case for this issue, we'll need to take a closer look.

Kind Regards,
Alex
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2. Re: Site is live but users are being asked for my login and password?

Alex Pavelescu May 27, 2014 7:16 AM (in response to Alex Pavelescu)

Actually scratch that, I've found and corrected the issue. The SRC for the iframe you're using on your homepage contained "?Preview=True" at the end, which was causing this behavior.

Cheers,
Alex
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