4 Replies Latest reply: Oct 27, 2014 9:15 PM by Jeromie Clark

flash player won't install on my Macbook Pro OSX version 10.9.2... help?

victoria.masa May 25, 2014 9:44 PM

I can download the installer and even get flash about 50% downloaded before it tells me to close safari. When I closes safari it pops up with the same error massage as if i didn't close it. I made sure my security setting will allow add-ons and termed to start over several times, What am I doing wrong?

1. Re: flash player won't install on my Macbook Pro OSX version 10.9.2... help?

oyseka May 28, 2014 9:53 PM (in response to victoria.masa)

If you are downloading via Safari, you must let the download complete before closing Safari and only then install
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2. Re: flash player won't install on my Macbook Pro OSX version 10.9.2... help?

Jean0904 Oct 4, 2014 2:55 AM (in response to victoria.masa)

Hiya...

Has same problem... tried closing all Safari windows but it wouldn't work...
Realised that you have to "Quit Safari" instead of just closing all the safari windows... and the installer start to download again and ta-da... my adobe flash player is installed!

Hope this helps....
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3. Re: flash player won't install on my Macbook Pro OSX version 10.9.2... help?

simco6429 Oct 25, 2014 3:01 PM (in response to Jean0904)

how do you "quit safari"?
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4. Re: flash player won't install on my Macbook Pro OSX version 10.9.2... help?

Jeromie Clark Oct 27, 2014 9:15 PM (in response to simco6429)

Open Safari
From the very top left corner of your screen, choose Safari > Quit Safari
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