Is the HTML5 output from Captivate 8 compatible with Firefox?

Which version of FireFox are you testing it on?

Sreekanth

I have heard some features not working in HTML5 output, but it is surprising that v.24+ is not supporting it. Does non-Captivate HTML5 output work?

Sreekanth

Hi,

Same problem/same box appear...in Firefox 29. I'm using CP8 with "responsive" project.

is it a bug?

Tks

No, the problem still exists regardless of the project type. There are some ways to hide the message, one way is given here Re: Height and Width for Mobile Phones,  but it won't alleviate any potential problems you may run into.

I get the same error in both C7 and C8 though the project I am using (very simple) works with the exception of the title not displaying.

You would think that FireFox would work when C8 is aimed at mobile delivery (and it does not work on Windows Phone either).

The issue is directly related to Mozilla not wanting to spend any money on licensing for specific things such as mp3 decoding. Unless Mozilla changes that, Captivate files won't ever work properly with HTML5 in Firefox.

My html5 activities work fine on Firefox. However, when the activity loads, the following message pops up leading users to believe that the activity will not work.

Adobe Captivate

This browser does not support some of the content in the file you are trying to view. Use one of the following browsers:

• Internet Explorer 9 or later
• Safari 5.1 or later
• Google Chrome 17 or later

I believe that the error message comes from Captivate rather than the browser.  Since my activities work fine on Firefox, is there a way to stop this message from popping up?

Yes - the message is located in the index.htm file created by Captivate.

With a bit of editing/javascript, you can defeat it. However, like was said above, Firefox may not play the content correctly.

>>Yes - the message is located in the index.htm file created by Captivate.

No, this message is located in the CPM.js file, strictly speaking. You can get rid of it by adding the line "SuppressIncompatibleBrowserMessage = 1" (without quotes) to the AdobeCaptivate.ini file that can be found in the installation directory.

I followed you suggestion, but perhaps not correctly, since I am still getting the popup message in Firefox.  Here is what my Adobe Captivate.ini file looks like now.  I added the line to the end.  Should it have gone somewhere else? 

In the meantime, I tried changing the cpm.js message to something that won't turn away users. This works and my message appears, but I would prefer no message at all, as well as a fix that will apply to all future games rather than a change I have to make to the cpm.js file each time I make a game.  If I need to do it this way, is there a way to change the cpm.js file so that no message appears?  Thanks so much for taking the time to help.

AdobeCaptivate.ini file content

VistaWin7StartupMessage = 1

LowDiskSpaceMessage = 1

NeedJQueryUI = 0

UseGestures = 1

SystemAudioDriver =Soundflower (2ch)

EquationEditorPathWin =\MathMagic for Captivate\MathMagic for Captivate.exe

EquationEditorPathMac =/Applications/MathMagic for Captivate.app

UserPathForLayoutsAndInteractions = ""

[TRUE STRINGS]

USE_INTELLIGENCE = 1

STRINGS = True;Correct;Right;Yes;T;Y;Wahr;Verdadero;Vrai;Vero;○;참;Verdadeiro

SuppressIncompatibleBrowserMessage = 1

Try readding this on line 2 or 3, not the last one. To be 100% sure that it applies, reboot the computer afterwards.

The solution is from https://forums.adobe.com/message/5685567 and is confirmed to work in our team. Hope it works for you as well =)