1 Reply Latest reply on Jun 3, 2014 9:30 PM by Amitb

    photoshop CC get crashed on importing video to layers

    Amitb

      when i try importing video to layers in my photoshop CC my photoshop get crashed, but work fine in my partner PC

        • 1. Re: photoshop CC get crashed on importing video to layers
          Amitb Level 1

          PhotoShop CC get crashed on importing video to layers Please help

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          Problem signature:

            Problem Event Name:    BEX64

            Application Name:    Photoshop.exe

            Application Version:    14.2.1.570

            Application Timestamp:    52f4a9f2

            Fault Module Name:    StackHash_1dc2

            Fault Module Version:    0.0.0.0

            Fault Module Timestamp:    00000000

            Exception Offset:    0000000000000000

            Exception Code:    c0000005

            Exception Data:    0000000000000008

            OS Version:    6.1.7601.2.1.0.256.48

            Locale ID:    1033

            Additional Information 1:    1dc2

            Additional Information 2:    1dc22fb1de37d348f27e54dbb5278e7d

            Additional Information 3:    eae3

            Additional Information 4:    eae36a4b5ffb27c9d33117f4125a75c2

          ------------------------------------------------------------------------------------------ ---------------------------

           

           

          I try to import MP4, AVI, Real media but every time Photoshop stop working.

           

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