4 Replies Latest reply: Jun 1, 2014 3:47 AM by philgoes1

new site

philgoes1 May 27, 2014 2:38 AM

Hi, I made a new site that is already existing to another webhoster. As a creative cloud member, I suggest to apply for a webbasic+ formule. This limk point on the old site, the new is already done but I do not have yet the acces in the domain register. I only have few information as dns but I don't find the place to fill this in the admin consol. Is someone could help me for this?

1. Re: new site

TS-Rohit May 28, 2014 11:52 PM (in response to philgoes1)

Hi philgoes1,

Please get to us on chat support here Contact Customer Care , so we can have more specific information on this to further investigate the issue.

Best Regards,
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2. Re: new site

philgoes1 May 31, 2014 1:25 AM (in response to TS-Rohit)

Hi,

I cannot reach the customer service care on the link you made, I arrive on
the page of the community.

Sincerely,

Philippe

2014-05-29 2:53 GMT-04:00 TS-Rohit <forums_noreply@adobe.com>:

new site created by TS-Rohit
<https://forums.adobe.com/people/TS-Rohit> in *Going Live (Users, Emails,
Domains)* - View the full discussion
<https://forums.adobe.com/message/6417606#6417606>
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3. Re: new site

TS-Rohit May 31, 2014 3:20 AM (in response to philgoes1)

Hi Philippe

After clicking on the link , please click on the button below says 'still need help? Contact us' and then you should be able to chat. But please remember that chat is open only 24 by 5 days and not on weekends

will look forward to hear from you!

Regards
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4. Re: new site

philgoes1 Jun 1, 2014 3:47 AM (in response to TS-Rohit)

Thank's for this, I forgot the week end
See you soon then

Philippe
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