2 Replies Latest reply on May 27, 2014 10:02 AM by Peter Spier

    Unknown error while trying to print PDF

    jhonor7

      I keep getting an unknown error when I try to print a PDF. The message is "Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem" followed by a note pad popping up filled with this: 

      %%[ ProductName: Distiller ]%%

      %%[ Error: ioerror; OffendingCommand: readstring ]%%

       

      Stack:

       

      (› PoÈsKÖn µÐY5Âê2¢ ÷Fmø-êíöYJ

      øR½=Ö¤%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

      %%[ Warning: PostScript error. No PDF file produced. ] %%

       

      I the service chat pointed me at this link: Error "...The Adobe Print Engine has failed..." | Print | InDesign |CS, CS2, CS3 but none of those solutions solved the issue.

       

      What I have tried:

      1. Restarting the program and computer
      2. Renaming the file
      3. Going into the program setting as the link suggests

       

      In the meantime I will use the PDF presets to make PDFs.