0 Replies Latest reply: May 28, 2014 6:31 AM by iPanini RSS

    Update fails for Master Suite CS 5 (OS X Mavericks) - Howto solve?

    iPanini Community Member

      Hi,

       

      We are running OS X Mavericks 10.9.1 on a Macbook Pro and have CS5 installed.

      (e.g. Premiere Pro v5.0.0 (MC: 218798)

      I would like to install the most recent updates, but each time the update fails. (CS5 v5.0.4)

      It seems like the update application starts to download a whole bunch of files, but then the update fails.

      As we are on a slow (ADSL) connection, I have continued trying to only update a single application, but this always fails.

       

      Looking through the log file shows  a lot of lines like this:

      LocalizeFile: Localized string not found for locale 'en_GB'

       

      Note:

      We are located in Belgium, but I prefer to run everything in English as much as possible. (this also facilitates finding help / examples on the internet)

      We recently acquired this Macbook Pro - this is a fresh install.

       

      Also: How do you go about adding a screenshot or log file to a post on the forum?

       

      Thanks for helping out.