1 Reply Latest reply on May 28, 2014 8:52 AM by Jeff A Wright

    I uploaded last release of CC (05/28/2014) but it did a mess on the entire pc: when I launched Photoshop it appeared a driver error on my graphic hardware; internet stopped to work and photoshop itself didn't respond.

    dinobirdo

      Hi, this morning I installed last upgrade of CC (05/28/2014) but it did a mess on the entire pc: when I launched Photoshop it appeared a driver error on my graphic hardware (I checked, everything was up to date nd correctly working) and Photoshop didn't respond; internet stopped to work too.

      IMG-20140528-WA0008.jpg

       

      The only way was to uninstall The CC App and create a restore point after uninstalling  (It wasn't possible restore a previous one BEFORE the upgrade of this morning....)

      My Processor is Intel(R) Core(TM) i7-4500U CPU @ GHz  2.40 GHz

      RAM is 8GB

       

      What do I have to do?
      Reinstall it without upgrading it?

       

      I would really appreciate that upgrades would be tested before being released.... -_-