That is a subdomain you have setup, BC's developmenet url is more like billflynn.businesscatalyst.com which you find will load your site.
If you want your actual domain to have sub domains setup you need to make the folders and set up the subdomains with your domain registra and in BC.
Will that eliminate the www,?
Google can no longer find the site either.
There is no www when you have a subdomain, that is taken over by the billflynn bit.
If you want a site that has www then you should setup www.creativetroubleshooter.com