3 Replies Latest reply on Feb 21, 2015 2:45 PM by Szalam

    Low audio volume rendering?

    PedroMart70

      Hello, and sorry in advance for my English.

       

      In After Effects CC, while I'm editing, I listen the sound correctly (RAM preview). The problem is, when I render the project, the sound is lower. I don't use any codecs... I don't know what's the problem.

       

      Thanks in advance.

        • 1. Re: Low audio volume rendering?
          Szalam Adobe Community Professional & MVP

          What is the file format and codec that contains your audio?

          What file format and codec are you rendering into?
          What exact version of CC are you using (down to the decimals)?

           

          When you say the sound comes out lower, do you mean lower in volume or lower in pitch?

          • 2. Re: Low audio volume rendering?
            PedroMart70 Level 1

            Hello, thanks for your response;

            - the project contains both mp3 and wav files.

            - the format is avi, and I don't use any codec to render it.

            - The version is CC 12.1.0.168.

            Yes, I mean lower in volume.

            • 3. Re: Low audio volume rendering?
              Szalam Adobe Community Professional & MVP

              You are using an old version of AE. The latest version of CC is 12.2.1.5 and the latest version of After Effects is 13.2.0.49

              You might consider updating your current version and you might consider using the new version as well.

               

              How are you checking the volume? Do you bring that AVI back into AE and compare it with the composition?

              Does this happen on every project or just one? Try bringing just one WAV file into AE, rendering it out, bringing it back in and comparing it.