1 Reply Latest reply on Jun 2, 2014 8:18 AM by John T Smith

    camera raw not working after recent update

    jlynnboatman

      I updated my creative cloud apps last week.  Now when I try to open a raw image, photoshop opens then crashes before camera raw can open?  I have also tried to open images from bridge and it does the same thing?

       

      I have uninstalled and reinstalled both photoshop and bridge?  I spent over an hour on the phone with tech support in India and the tech couldn't find the problem?  I am suppose to hear from someone above him in the next few days.  I run a retouching business and cannot afford to be down!  Please help.