4 Replies Latest reply on Jul 8, 2014 1:47 PM by lukeholliday

    Creative Cloud Update - Error code: 3

    rnmt Level 1

      Hi,


      I can't update the Creative Cloud software with new version 1.6.0.393, and the software is blocked (I can only choose between Install Now Update and Quit)


      If I choose Install Now, a box ask me :

      "Creative Cloud Installer wants to make changes. Type your password to allow this. "


      If I type my password, the box disappear, reappear, and ask me the same thing.

       

       

      When I choose Cancel :

      Administrator privileges are required to continue with the installation.(Error code: 3)

       

       

      I'm logged as Administrator, the password and the user name is ok (when I put a bad password/user, the box behavior is different). I restarted the computer many times.


      Thank you for your help,


       


      OSX 10.9.2

      Creative Cloud 1.5.1.369