1 Reply Latest reply on Jun 3, 2014 7:31 AM by Rebecca Staley

    I can't access the field to type in the recipient email address?

    eljman

      I set up a pdf to send, login, and go to type in the recipient email address and it won't allow access to the field. Help!

        • 1. Re: I can't access the field to type in the recipient email address?
          Rebecca Staley Adobe Employee

          Hi there,

           

          I'm not totally sure I follow what you've done here, but it sounds like you've uploaded a file to Adobe Send and would now like to share it with someone via email. Here's how you can send the file as a personalized link:

           

          1. With the file loaded up at https://cloud.acrobat.com/send, check the box marked "Personalized Link" (please note: this requires a subscription to Adobe Send).
          2. Now you should be able to enter an email address (or several), as well as edit the subject and text of the email message.

          Screen Shot 2014-06-03 at 10.29.32 AM.png

           

          The alternative here is to choose "Public Link", which would just create a publicly accessible URL to the file, and wouldn't include the same tracking capabilities as a personalized link.


          Hope that helps!
          Rebecca