Purchased a new MacBook Pro in January and just now trying to load my copy of Adobe CS5 onto it. Everything installed okay, but when I launch Adobe Extension Manager I get an error message saying that certain extensions failed to import and to make sure they are valid extensions.
I tried to install a 3rd party extension that I use and it will not import either. Not sure if this is a software or hardware issue.
Error message reads as follows:
The following extensions 'idcs5_AssetPubLibrary.zxp,idcs5_AssignmentUI.zxp,idcs5_Assignments.zxp,idcs5_AWS.zxp,idc s5_AWSUI.zxp,idcs5_BasicTools.zxp,idcs5_Book Panel.zxp,....' for product 'InDesign CS5' failed to be imported. Please make sure these are valid extensions.
I tried to update the extension manager to version 5.0.3 and that did not work. I tried uninstalling the entire suite and reinstalling and same results.
Any help would be greatly appreciated.
My guess is that you're trying to use the Migrate feature from OSX. Unfortunately, this will not work reliably with Adobe Creative Suite/Creative Cloud applications.
You'll need to run the Adobe Cleaner tool to delete all Adobe stuff you copied over:
Then you'll have to install CS5 from your original discs or a backup of your original install files.
Lacking that, you can download CS5 from this link: