4 Replies Latest reply on Jun 4, 2014 3:26 PM by BHReid

    photoshop video won't import into after effects




      I've been trying to import a .psd file that has video into After Effects CC and I'm getting an error message:


      After Effects error: Problem with Photoshop document "xxxx". Quicktime is not installed or is too old of a version.

      This doesn't make sense as I'm up to date with all my software. I've been watching tutorials showing that it is possible although apparently not for me!


      I'm on a Late 2012 iMac and running OS X 10.9.3. I'm also running CC for both applications. I have Quicktime Player 10.3 and Quicktime Player 7.


      Thank you for taking the time reading this! I really hope someone can help me.