0 Replies Latest reply on Jun 3, 2014 9:37 PM by Amitb

    Photoshop CC Crash when Import Video to Layers....

    Amitb

      PhotoShop CC get crashed on importing video to layers Please help

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      Problem signature:

        Problem Event Name:    BEX64

        Application Name:    Photoshop.exe

        Application Version:    14.2.1.570

        Application Timestamp:    52f4a9f2

        Fault Module Name:    StackHash_1dc2

        Fault Module Version:    0.0.0.0

        Fault Module Timestamp:    00000000

        Exception Offset:    0000000000000000

        Exception Code:    c0000005

        Exception Data:    0000000000000008

        OS Version:    6.1.7601.2.1.0.256.48

        Locale ID:    1033

        Additional Information 1:    1dc2

        Additional Information 2:    1dc22fb1de37d348f27e54dbb5278e7d

        Additional Information 3:    eae3

        Additional Information 4:    eae36a4b5ffb27c9d33117f4125a75c2

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      I try to import MP4, AVI, Real media but every time Photoshop stop working.

       

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