3 Replies Latest reply on Jun 11, 2014 8:14 AM by A.T. Romano

    Issue in Premiere Elements 10 where, once a video is rendered in the timeline, video playback freezes.

    MikeHomandberg

      This issue started recently and I don't recall any system change that might have caused it. Freshly imported videos play fine in the Premier Elements timeline, and un-rendered (timeline "red") videos play fairly well, though choppy like usual. However, once these items are rendered, video playback halts immediately. I can hear sound. If, for example, my timeline jumps from a rendered video to one that didn't need rendering (no titles, overlays, effects, etc), playback resumes.

        • 1. Re: Issue in Premiere Elements 10 where, once a video is rendered in the timeline, video playback freezes.
          A.T. Romano Level 7

          MikeHomandberg

           

          On what computer operating system is your Premiere Elements 10 running on?

           

          Before we go further, first thing to rule in or out...does your computer use a NVIDIA GeForce video card/graphics card? If so, you may have encountered an display issue specific to users of Premiere Elements 10 NVIDIA Ge Force. If so, the answer is to roll back the card driver instead of assuring that you have the latest driver version. The roll back has been going back as far as May 2013. There is an Announcement about all this at the top of this forum. For your convenience, here is a copy paste of that content.

           

          Announcement:Premiere Elements 10 NVIDIA Video Card Driver Roll Back

           

          by Bill Hunt (March 4, 2014)

           

          If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are

          experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting

          needs to be rolling back the video card driver version instead of assuring that it is up to date.

           

          Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow

          glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies

          to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of

          the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere

          Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.

           

          Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports

          http://forums.adobe.com/thread/1317675

           

          Older NVIDIA GeForce drivers can be found

          http://www.nvidia.com/Download/Find.aspx?lang=en-us

           

          A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found

          http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html


          If you are uneffected by this Premiere Elements 10 NVIDIA GeForce issue, then we will target other factors.

          1. Where are the preview files (rendered files) directed and how much free hard drive space is at that save location?

          2. Are the gray tabs of the WorkArea Bar set to span the whole area of the Timeline content?


          Please review and consider. We will be watching for your follow up.


          Thank you.


          ATR


          • 3. Re: Issue in Premiere Elements 10 where, once a video is rendered in the timeline, video playback freezes.
            A.T. Romano Level 7

            Mike

             

            Many thanks for the great news that your problem is resolved.

             

            This is important follow up for the Premiere Elements 10 NVIDIA GeForce issue.

             

            Best wishes

             

            ATR