25 Replies Latest reply on Aug 2, 2014 8:12 AM by A.T. Romano

    New Blue Effekt deinstallieren

    gum670 Level 1

      Hello,

      is it possible to deinstall some of the Effekts in Premiere Elements 12. For Example the new blue fx and how to do this?

        • 1. Re: New Blue Effekt deinstallieren
          gum670 Level 1

          Deinstallation is not necessarily. Easily move the Folder away and the Effekts are gone.

          • 2. Re: New Blue Effekt deinstallieren
            A.T. Romano Level 7

            gum670

             

            Glad to learn that you were able to find the solution to the challenge you were facing with the New Blue fx Effects.

            Can we assume that you deleted the New Blue Folder in the Plug-ins/Common to meet your objectives?

             

            Might I asked why you decided to get rid of those Plug-ins? Did you find a program malfunction that you felt was related to their presence or something else?

             

            ATR

            • 3. Re: New Blue Effekt deinstallieren
              gum670 Level 1

              The reason to decide to get rid of these Plug-ins is, that I use another Plug-in called VitaScene from Prodad. And everytime when I start this Plug-in Permiere Elements ends abruptly. The support from VitaScene ask me to try to delete the newBlue Filters because they reserve Grafikpower and therfore Permiere Elements ends abruptly. So I tried this way but it dosen't help. Permiere Elements ends with and without NewBlues Effekts with this:

              Problemsignatur:

                 Problemereignisname: APPCRASH

                 Anwendungsname: Adobe Premiere Elements.exe

                 Anwendungsversion: 12.0.0.0

                 Anwendungszeitstempel: 530bd24a

                 Fehlermodulname: dvacore.dll

                 Fehlermodulversion: 11.0.0.0

                 Fehlermodulzeitstempel: 523cc5bf

                 Ausnahmecode: c00000fd

                 Ausnahmeoffset: 00000000000698b6

                 Betriebsystemversion: 6.1.7601.2.1.0.768.3

                 Gebietsschema-ID: 1031

                 Zusatzinformation 1: fac2

                 Zusatzinformation 2: fac2a5e0455ddc953003a7d6737e6f56

                 Zusatzinformation 3: 849e

                 Zusatzinformation 4: 849e9f8e49e92f5a6249cde48a76ced7

               

              So now I  will use the NewBlue Effects because they are not the reason for the problem.

              Do you know what the problem is?

              • 4. Re: New Blue Effekt deinstallieren
                A.T. Romano Level 7

                gum670

                 

                Thanks for the reply with supplemental details for your Premiere Elements 12 thread.

                 

                What computer operating system is your Premiere Elements 12 running on.

                 

                I went to the ProDad web site to see what this Vita Scene is all about. Based on the Compatibility

                information there, one would think Vita Scene compatible with Premiere Elements 8.0/9.0/10.0/11.0.

                Though not stated, probably 12.0 as well.

                http://www.prodad.com/home/products/videoeffects/300445178/plugins,l-us.html

                 

                Where on the hard drive is the plug-in being installed?

                 

                After a few more details from you, I will offer to download and install the tryout of the product and determine

                its compatibility in Premiere Elements 12.

                 

                More later.

                 

                Thanks for the follow up.

                 

                ATR

                • 5. Re: New Blue Effekt deinstallieren
                  gum670 Level 1

                  That would be great. Thank you for your help.

                  My Computer operating System ist Windows 7 Home Premium (64 Bit) with 16GB RAM and  with a Nvidia Geforce  GTX 560.

                  Both Softwares are installed on Drive D: ( 1,8 TB), because C: is  a SSD with only 60 GB (26 free). On C: I have installed PS CS 6 and Lightroom 5.4.

                   

                  If you nedd more Information please ask.

                   

                  Harald


                  • 6. Re: New Blue Effekt deinstallieren
                    A.T. Romano Level 7

                    Harald

                     

                    Within the next few hours I will take a first hand look at the tryout for this Vita Scene in Premiere Elements 12 on Windows 7 64 bit installed to Local Disk C. I do not have a SSD drive.

                     

                    What I am suspecting is a problem with you not installing Premiere Elements 12 on the C drive because of the SSD capacity and free space.

                    Often you see written that Premiere Elements (any version) works best on the C drive. Others have countered with it is OK to install it to another than the C drive, keeping in mind that certain parts of the program may automatically be installed to another location.

                     

                    More later.

                     

                    Thanks.

                     

                    ATR

                    • 7. Re: New Blue Effekt deinstallieren
                      A.T. Romano Level 7

                      gum670

                       

                      I am ready to download the tryout for the VitaScene, but I need some additional details before I do that.

                       

                      What have you used

                       

                      VitaScene V2 LE 64-Bit

                      or

                      VitaScene V2 PRO 64-Bit

                      or

                      Other

                       

                      Thanks.

                       

                      ATR

                      • 8. Re: New Blue Effekt deinstallieren
                        gum670 Level 1

                        I used VitaScene V2 PRO 64-Bit.

                        Thanks

                        • 9. Re: New Blue Effekt deinstallieren
                          A.T. Romano Level 7

                          gum670

                           

                          Thanks. I will begin that shortly and hopefully have some results for you by midnight today or sooner.

                          Right now it is about 4 pm Thursday June 5, 2014.

                           

                          More later.

                           

                          ATR

                          • 10. Re: New Blue Effekt deinstallieren
                            A.T. Romano Level 7

                            gum670

                             

                            VitaScene V2 PRO 64-Bit

                             

                            I have just downloaded, installed, and used the tryout Vitascene 64 bit (2.0.224) plug-ins (transition and video filter) with Premiere Elements 10, 11, and 12 on Windows 7 64 bit computer. No problems at all.

                             

                            The Premiere Elements plug-in choices during installation were the following and I selected all of the following and nothing else

                            Plugin for Premiere Elements 12 (Transition)

                            Plugin for Premiere Elements 11 (Transition)

                            Plugin for Premiere Elements 10 (Transition)

                            Plugin for Premiere Elements 12 (Video-Filter)

                            Plugin for Premiere Elements 11 (Video-Filter)

                            Plugin for Premiere Elements 10 (Video-Filter)

                             

                            The installation placed the following on my computer (all to Local Disk C locations)

                             

                            Program Files

                            proDad

                            Vitascene-2.0 (the Vitascene Folder contained 171 MB, 821 Files, 30 Folders)

                             

                            Program Files

                            Adobe

                            Adobe Premiere Elements 12

                            Plug-ins

                            Common

                            and the Common Folder contained one vf-prodad-vitascene.prm with a file size of 164 KB.

                             

                            Program Files

                            Adobe

                            Adobe Premiere Elements 11

                            Plug-ins

                            Common

                            and the Common Folder contained one vf-prodad-vitascene.prm with a file size of 164 KB.

                             

                            Program Files

                            Adobe

                            Adobe Premiere Elements 10

                            Plug-ins

                            Common

                            and the Common Folder contained one vf-prodad-vitascene.prm with a file size of 164 KB.

                             

                            The proDad transition plug-in for Premiere Elements 11 and 12 was found under Expert workspace/Transitions Tab/proDAD/"Vitascene Transition". When Vitascene Transition was dragged between two Timeline clips, the Transitions Adjustments pop up dialog included under More a "Custom" button for Vitascene Transition choices and setup.

                             

                            The proDad transtion plug-in for Premiere Elements 10 were found under Edit Header/Transitions/proDAD/"Vitascene Transition". When the placed Vitascene Transition was double clicked at the Timeline level, the Transitions Adjustment dialog that opened had a Custom button for Vitascene Transition choices and setup.

                             

                            The proDad Vitascene filter plug-in for Premiere Elements 11 and 12 was found in Expert workspace/fx Effects/proDAD/Vitascene Filter.

                            A Vitascene setup dialog with video filter choices popped up when the Vitascene Filter was dragged into the Timeline clip.

                             

                            The proDad Vitascene Filter plug-in for Premiere Elements 10 was found under Edit Header/Effects/Video Effects/proDAD/Vitascene Filter.

                            A Vitascene setup dialog popped up when the Vitascene Filter was dragged into the Timeline clip.

                             

                            I have gone into all the details while they were fresh to my recollection.

                             

                            Please review and consider. Check to see where the proDad Vitascene files and folders have gone to in your computer. If it is at all possible and all else fails, could you install Premiere Elements to the C drive, even if you have to bump something temporarily off the SSD C drive? At the same time point the Vitascene plug-ins to the C drive as well.

                             

                            We will be watching for further developments.

                             

                            ATR

                            • 11. Re: New Blue Effekt deinstallieren
                              gum670 Level 1

                              ATR

                              thanks a lot for your detailed report.

                               

                              Yesterday I looked a little bit more intensiv to my SSD and I find 1 GB to delete  (tmp files, backups, for example 800 MB from NIVIDIA and others) and by changing the configuration 2 GB Cache Files that I can move to drive D:.

                              So now I have enough free space on C: to install Premiere Elements 12 and VitaScene on C:. I will do this at the weekend and then I will gave you a report.

                               

                              By the way, from the installation of Premiere Elements on D: I found an 1,7 GB great directory named "online" on C: with a lot of effects, graphics, music and so on. Is there an official way  to move this directory to D: after the installation on C: (I hope you understand what I mean :-) ) or can I use the mklink command to create a symbolic link for this directory from c: to d:?

                               

                              thanks a lot

                              • 12. Re: New Blue Effekt deinstallieren
                                A.T. Romano Level 7

                                gum670

                                 

                                Thanks for the reply. We are looking forward to your results with Premiere Elements 12 and Vitascene both installed to the C drive.

                                 

                                I have never used mklink command to create a symbolic link for c to d drive for the Online Folder. For me, a new Online folder automatically goes directly to the same C drive location when reopening the program after deletion of the original Online folder.

                                 

                                ATR

                                • 13. Re: New Blue Effekt deinstallieren
                                  gum670 Level 1

                                  ATR,

                                  I have deinstalled VitaScene  and Premiere Elements on Drive D: and installed an Drive C:.

                                   

                                  And here is my Report:

                                   

                                  The Premiere Elements plug-in choices by VitaScene during installation were the following and I selected all of the following and nothing else
                                  Plugin for Premiere Elements 12 (Transition)
                                  Plugin for Premiere Elements 12 (Video-Filter)

                                   

                                  The installation placed the following on my computer (all to Local Disk C locations)
                                  Program Files
                                  proDad
                                  Vitascene-2.0 (the Vitascene Folder contained 171 MB, 821 Files, 30 Folders)

                                   

                                  Program Files
                                  Adobe
                                  Adobe Premiere Elements 12
                                  Plug-ins
                                  Common
                                  and the Common Folder contained one vf-prodad-vitascene.prm with a file size of 164 KB.
                                  and a second fx-prodad-vitascene.prm with a file size of 161 KB.

                                  The proDad Vitascene filter plug-in for Premiere Elements 12 was found in Expert workspace/fx Effects/proDAD/Vitascene Filter.
                                  Premiere Elements ends when I dragged the filter to the project. Premiere Elements ask if I like to use this filter for the whole video and then ... See the Error report.

                                   

                                  The proDad transition plug-in for Premiere Elements 12 was found under Expert workspace/Transitions Tab/proDAD/"Vitascene Transition". Premiere Elements ends abruptly only when I click on proDAD


                                  VitaScene Error Report
                                  Problemsignatur:
                                    Problemereignisname: APPCRASH
                                    Anwendungsname: Adobe Premiere Elements.exe
                                    Anwendungsversion: 12.0.0.0
                                    Anwendungszeitstempel: 530bd24a
                                    Fehlermodulname: dvacore.dll
                                    Fehlermodulversion: 11.0.0.0
                                    Fehlermodulzeitstempel: 523cc5bf
                                    Ausnahmecode: c00000fd
                                    Ausnahmeoffset: 00000000000698b6
                                    Betriebsystemversion: 6.1.7601.2.1.0.768.3
                                    Gebietsschema-ID: 1031
                                    Zusatzinformation 1: fac2
                                    Zusatzinformation 2: fac2a5e0455ddc953003a7d6737e6f56
                                    Zusatzinformation 3: 849e
                                    Zusatzinformation 4: 849e9f8e49e92f5a6249cde48a76ced7


                                  I can start VitaSecne as Standalone Version and use filters for Videos without any Errors or problems.


                                  Now I have another problem only with Premiere Elements:

                                    Problemsignatur:
                                    Problemereignisname: APPCRASH
                                    Anwendungsname: Adobe Premiere Elements.exe
                                    Anwendungsversion: 12.0.0.0
                                    Anwendungszeitstempel: 530bd24a
                                    Fehlermodulname: MSVCR100.dll
                                    Fehlermodulversion: 10.0.40219.325
                                    Fehlermodulzeitstempel: 4df2bcac
                                    Ausnahmecode: 40000015
                                    Ausnahmeoffset: 00000000000761c9
                                    Betriebsystemversion: 6.1.7601.2.1.0.768.3
                                    Gebietsschema-ID: 1031
                                    Zusatzinformation 1: 9649
                                    Zusatzinformation 2: 96499ad1a9c7d4ff7df4d8cb885d6a04
                                    Zusatzinformation 3: 1ef4
                                    Zusatzinformation 4: 1ef4be2c5a8b8d4da2b56f295b48127f

                                   

                                  or

                                  Problemsignatur:
                                    Problemereignisname: APPCRASH
                                    Anwendungsname: Adobe Premiere Elements.exe
                                    Anwendungsversion: 12.0.0.0
                                    Anwendungszeitstempel: 530bd24a
                                    Fehlermodulname: dvaui.dll
                                    Fehlermodulversion: 11.0.0.0
                                    Fehlermodulzeitstempel: 523cc685
                                    Ausnahmecode: c0000005
                                    Ausnahmeoffset: 00000000002836cf
                                    Betriebsystemversion: 6.1.7601.2.1.0.768.3
                                    Gebietsschema-ID: 1031
                                    Zusatzinformation 1: 4be0
                                    Zusatzinformation 2: 4be0f6fc7c72ecb81e02ccdf7eb715a6
                                    Zusatzinformation 3: 7712
                                    Zusatzinformation 4: 77124a8e81e8ac257e27a6f37bdc53f0
                                   
                                  and in the Taskmanager I see that the follwing prozesses are open 
                                    Adobe Premiere Elements.exe
                                    Adobe QT32 Server.exe *32
                                    dynamiclinkmanager.exe *32

                                  Its is not possible to start Premiere Elements again. Only by ending these 3 prozesse manually or by reboot.
                                  After a new start my projects in Premiere Elements are ok and everything is saved.

                                   

                                  I'm sorry but, I don't know what is wrong here.

                                  Are you from Adobe or why are you doing all this Support?

                                   

                                  thanks a lot

                                  Harald


                                  • 14. Re: New Blue Effekt deinstallieren
                                    A.T. Romano Level 7

                                    Harald

                                     

                                    Thank you for your reply.

                                     

                                    I am just a user in a user to user forum. I am not affiliated with Adobe in any way. Perhaps an overactive troubleshooting gene is involved in my sharing Premiere Elements information? I do not use any of the troubleshooting for commerical purposes, just for personal learning reasons. I have no promotional interests in Adobe; my interests go to the user.

                                     

                                    As for these proDad plug-ins. I have tried them with Premiere Elements 12 Windows as described in detail in post 10 and have not had any problems with them. Now, even with the installation to C drive, you still have problems. At this point, I can only guess. For a start, I would look at the video card/graphics card and its driver that your computer uses. Also, have you fully explored for likely candidates for interferring programs?

                                     

                                    You could continue the discussion with proDad as to the cause of your issue. It might have some undocumented information that might help. Since you have the Premiere Elements current version, you could contact Adobe via its Adobe Chat to discuss "Downloading, installing, and setting up" (other topic choices will probably bounce you back to the forums). If you decide to contact Adobe Chat, please click on the following link, and, when it opens, click on the statement "Still need help? Contact us." for a discussion under "Downloading, installing, and setting up". If it takes on your case, it has the potential of doing some remote troubleshooting of your computer.

                                    Contact Customer Care

                                     

                                    We will be watching for your progress. I still have the tryout plug-ins installed if you want me to do any further cross checking of results. By the way, are you working with the tryout of the plug-ins or the purchased product?

                                     

                                    ATR

                                    • 15. Re: New Blue Effekt deinstallieren
                                      gum670 Level 1

                                      ATR

                                      I'm working with the tryout of VitaScene.

                                       

                                      Thanks for Information about the Customer Care. I think I will contact them to get help with my new problems and when they are solved I'm looking for Help with VitaScene.

                                       

                                      I will report here any Progress :-)

                                       

                                      Have a nice weekend

                                      Harald

                                      • 16. Re: New Blue Effekt deinstallieren
                                        A.T. Romano Level 7

                                        Harald

                                         

                                        Thanks for the reply. Interesting that you are working with the tryout also but we obtained a different outcome. Is there any chance a problem existed in the download of that tryout to you?

                                         

                                        Looking forward to your progress. I will keep the Vitascene tryout installed for a little longer just in case you need some mini test run confirmations on the details of its functioning here.

                                         

                                        ATR

                                        • 17. Re: New Blue Effekt deinstallieren
                                          gum670 Level 1

                                          ATR

                                          do you mean the fx-prodad-vitascene.prm file ?

                                           

                                          I get my download from the prodad site and use:

                                           

                                          VitaScene V2 PRO (Win) 64-Bit

                                          • 18. Re: New Blue Effekt deinstallieren
                                            gum670 Level 1

                                            I have made a new download and both files are the same.

                                             

                                            vitascene-20-demo64bit.exe with 119.742 kb

                                            • 19. Re: New Blue Effekt deinstallieren
                                              A.T. Romano Level 7

                                              Harald

                                               

                                              I think that we are both working from the same download source.

                                               

                                              At the proDAD site, I started with the tryout selection for "VitaScene V2 PRO (Win) 64-Bit"

                                              At my computer level, I installed from the download the file named "vitascene-20-demo64bit.exe" with

                                              file size of 116.94 MB shown before the install.

                                               

                                              All the rest is as I described in post numbered 10.

                                               

                                              I do not know what the significance is between your "vitascene-20-demo64bit.exe with 119.742 kb" as compared to mine with file size 116.94 MB. Something to explore...is this pointing to an incomplete download for you or something else?

                                               

                                              ATR

                                              • 20. Re: New Blue Effekt deinstallieren
                                                gum670 Level 1

                                                ATR

                                                when I opend the prodad file with 7zip i can see "my" both prm files. And before the insatllation starts I saw a short summery what todo and there I can see that there will be installed the two prm files I describe in post nubered 13.

                                                 

                                                But I will ask my contact from prodad Support to check this.

                                                 


                                                • 21. Re: New Blue Effekt deinstallieren
                                                  A.T. Romano Level 7

                                                  Harald

                                                   

                                                  Although the .prm file sizes are in KB (about 164), that difference between your .exe file and mine seems striking.

                                                   

                                                  Hope proDAD support can sort that out.

                                                   

                                                  ATR

                                                  • 22. Re: New Blue Effekt deinstallieren
                                                    gum670 Level 1

                                                    ATR

                                                    I think the problem with the file size is no problem because when I change my commander (explorer) to show Bytes instead of kb the file is 122.615.320 Bytes and this might be 116.94 MB oder 119.742 kb. I don't know exactly why but I'm sure it is ok.

                                                     

                                                    Because of the other problems I start a Support Ticket by Adobe. First steps were to check Premiere Elements with a new Admin Account on my Desktop and then a complett deinstallation and new installation with the new account. But nothing helps. Allways the same Problems. I'm exciting what going on now.

                                                    Harald

                                                    • 23. Re: New Blue Effekt deinstallieren
                                                      A.T. Romano Level 7

                                                      Harald

                                                       

                                                      Thanks for the update.

                                                       

                                                      After your latest post, I think that the vitascene-20-demo-64bit.exe file size is the same here and there. I think we became involved in a misunderstanding of units and "dot".

                                                       

                                                      You wrote that the file size was 119.742 kb.

                                                      I wrote that the file size here was 116.94 MB.

                                                      I was seeing a major difference between your 119.72 kilobits versus my 116.94 megabytes for the same file there and here.

                                                       

                                                      I was recognizing your "119.742 kb" as 119+ 0.742 rather than 119742.

                                                      And the kb abbreviation typically represents kilobits, not kilobytes which is abbreviated as KB or Kb.

                                                      When we take all that into consideration...

                                                      119742 kilobytes = 116.94 megabytes.

                                                      So we are OK.

                                                       

                                                      What is happening with the Adobe Support Ticket? Does Adobe have any more troubleshooting that it will be exploring with you?

                                                       

                                                      Have we thought about getting another source of installation files? Have you been there and done that? We can get them from the following web site as tryout files (which can be converted to working purchased copy by inserting your purchased serial number for the version.

                                                      Just read the Note: Very Important Instruction very carefully so as to avoid an Access Denied message.

                                                      Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools

                                                       

                                                      More later.

                                                       

                                                      Thanks.

                                                       

                                                      ATR

                                                      • 24. Re: New Blue Effekt deinstallieren
                                                        gum670 Level 1

                                                        ATR

                                                        it is a long time ago but I like to infor you about what's going on. My Problem with Premiere Elements (it dosen't end normally, and stays always in the Prozesses / Memory and I have to stop it manuelly by killing two prozesses) is now solved. The Problem was the Nvidia Driver. My Driver was 337.88 and it dosen't work. Update to 340.65 don't help. After many not helpful tips from Adobe (5 times a new Installation, and other things) they gave me the Information to deinstall the Grafics Driver. So I deinstalled the Driver and after reboot Windows automatcly install Driver Version 331.65 and now it works with my Geforce GTX 560 and Premiere Elements works fine and everything is ok.

                                                        And now I remember that the prodad service said to me to upate the Garfiks Driver and since this time i had the Problem with Premiere Elements.

                                                        **** happens, so what. Now it's ok :-)

                                                         

                                                        But the Problem with Vitascene is always the same but I think I will wait for Vitascene 3.0 and try again because in premiere elements are also many filters.

                                                         

                                                        Harald


                                                        • 25. Re: New Blue Effekt deinstallieren
                                                          A.T. Romano Level 7

                                                          Harald

                                                           

                                                          Thank you for the update with your successes. Great news that updating the NVIDIA GeForce GTX560 driver version resolved many of the Premiere Elements issues.

                                                           

                                                          As your schedule permits, please let us know of any further developments with Vitascene testing.

                                                           

                                                          Best wishes

                                                           

                                                          ATR