3 Replies Latest reply on Jul 20, 2014 1:44 AM by Lost Giant

    After Effects CC: Quicktime is not installed on this system

    nuancemediadesign

      Trying to find a solution for this weird message "Quicktime is not installed on this system" when starting After Effects CC on OSX 10.9.3 for days now, but nothing worked out so far. Read lots of threads to this topic and followed all the different kinds of instructions (like changing the firewall settings, deleting files from the preferences folder, reinstalling quicktime7, changing the default audio devices, deleting certain components, ...), but it seems hopeless. For some reason also Media Encoder CC doesn t start. Media Encoder CS6 works just perfect, like After Effects CS6 does too. Unfortunately I do need to use the mask tracker which forces me to work with CC.

       

      Please help! What else can I do? Need to get After Effects going very urgently.

      I m working on a MacBook Air 1.7 GHz Intel Core i7 with 8GB RAM.

       

      Thanks a lot for any reply!!! Aloha!

      Julia