in march/2014, I started to pay for the anual signature adobe photoshop, but in may I receved an email saying that my signature has been canceled, but why? I tried to start a new signature, but I'm getting an error message, saying that my payment isn't being accepted. Can you help me?
Would you kindly clarify what you mean by "signature"? Are you referring to the "Subscription"?
In any event, you need to contact Adobe customer service directly by phone or web chat, as there is no one here who can help you. You are not addressing Adobe here in these user forums.
Try the Contact Us button.