When running CC programs on PC Premiere, After Effects, and Media Encoder all tend to crash on start-up. I've uninstalled all CC programs and re-installed them and I still get the same problem. I have to start them about 6 or 7 times before the program will actually launch. Also if I am in Premiere and send a sequence to Encoder, it almost 100% of the time crashes and then crashes Premiere. It happens only on the PC, I've tried it on 2 different PC machines
i3 dual 2.3ghz
windows 8 (then upgraded to 8.1, same problems)
AMD A10 7700 3.4 Ghz,
Radeon r7 1gb vram,
16 gb ram,
When ran on a mac with OS 10.9.x I have no issues.
Why does this crash so many times on PC?
The error message is "Something has caused Permiere/After Effects/Media Encoder to stop working. Closing program."
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-link to why http://forums.adobe.com/message/4685328