I signed up for 1y for USD235 in Feb.25 this year. I used InDesign a couple of times.
Then I didn't use it because of other problems. Now I want to use it again.
But after I log in, I can't start Id, and it is asking me to pay $30 for one month trial.
WHAT HAPPENED TO MY 1YR SUBSCRIPTION?
I've been waiting for about 1.5 hr for their liveperson help chat, but no answer.
Asked to sign in after paying may help