0 Replies Latest reply on Jun 5, 2014 8:21 PM by minimom21

    E-mail receipt not sending from selected e-mail in automatic replies (Paid Subscription)

    minimom21

      I volunteer for a non-profit.  We had to cancel an event and notify registrants.

       

      I went to look at the email account we set up under options for the "automatic replies." but could not find any corresponding confirmation messages.

       

      The correct e-mail is selected in FormsCentral.  When I did a test, the confirmation  was generated  from the "formscentral-receipts@acrobat.com" instead? Why is this?

       

      Thanks,  We're new at this and feel it's a great product, just need it to work correctly for our volunteers.