Question 1 what file do i have to unlock in photoshop cc to save preferences
What exactly do you mean, do your settings not get saved at quitting?
Have you repaired permissions yet?
Question 2 Why have I had to go through about 10 screens to get here and still my simple question has not been answered.
Are you complaining that your question has not been answered immediately on posting?
If so are you aware of the nature of this Forum?
You most likely have a Photoshop install problem you should have to do nothing your preferences should save. Have no idea of your system
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
- Adobe product and version number
- Operating system and version number
- The full text of any error message(s)
- What you were doing when the problem occurred
- Screenshots of the problem
- Computer hardware, such as CPU; GPU; amount of RAM; etc.
Hi thanks for your response sorry if it appeared terse but I got fed up
with the rubbish support from Adobe they like taking your mney but do
not like having to give any user help other than the very good user forum.
Question 1 problem sovelved via a search of the problem on search engine
duckduckgo.com google invited me to go shopping.
Question 2 was about following links from adobe on their web site in no
way was it a complaint about the forum the forum is a quite good place
to get support from fellow users. I also had to type the question about
three times because lots of the links to a new page did not carry the
original search topic over to it..