3 Replies Latest reply on Jun 6, 2014 7:20 PM by Trevor.Dennis

    small squares

    MadSap007

      Hey Guys

       

      Please help with this.

      This is So frustrating.

       

      I even upgraded to Maverick to see if itbwould help.

      So I have thousands of files.

      As I scan to open one in Photoshop (or any other Cloud app) - I see the entire thumbnail for all file styles EXCEPT most PSD's

      MOST show as little squares.

      Or they show the whole image then switch to small squares right in front of my eyes.

       

      What the what?!??!

       

      Screenshot 2014-06-06 10.14.55.png

       

      please help

       

      thanks

        • 1. Re: small squares
          Level 5

          MadSap007 wrote:

           

          …What the what?!??!

           

           

           

          Exactly!

           

          If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.

           

           

          Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:

           

          http://forums.adobe.com/thread/419981?tstart=0

           

          Thanks!

          • 2. Re: small squares
            Level 7

            So you're complaining that MacOS is drawing an incorrect preview of your PSD files?

            Photoshop has no control over how MacOS renders the previews - that is entirely up to Apple (and we know they still have several bugs reading PSD files).

            • 3. Re: small squares
              Trevor.Dennis Adobe Community Professional (Moderator)

              I don't use Mac, but we have various PSD viewer options with Windows.  A quick Google found this, which AFAICT is similar  and works with OSX up to  Mavericks:

               

              HexCat - ViewIt - Image Viewer

               

              If anyone has experience with this or similar app, it would be useful to hear an opinion.