Unable to download CS3 Design Standard

[bmcmorrow]

My old iMac's hard drive failed. I bought a new one and used Migration Assistant to move my data to the new machine. I get a Licensing Error telling me to reinstall. I have the original disks and serial number, but the new computer has no DVD drive, so I wanted to download from the site Download CS3 products but the links give an error

HTTP ERROR: 404 /support/downloads/dlm/main.jsp

RequestURI=/support/downloads/dlm/main.jsp

I'd rather not have to go out and buy an external DVD just for this and I am perfectly happy with continuing to use CS3. Any help?

[kglad]

you must follow the import instructions listed in the middle of that linked page.  failure to follow steps 1,2 and 3 cause the error you're seeing.

or you can use the link below and not worry about directions to follow:

Downloads available:

• Suites and Programs:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
• Acrobat:  XI, X | 9,8 | 9 standard
• Premiere Elements:  12 | 11, 10 | 9, 8, 7
• Photoshop Elements:  12 | 11, 10 | 9,8,7
• Lightroom:  5 | 4 | 3
• Captivate:  7 | 6 | 5
• Contribute:  CS5 | CS4, CS3

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

[bmcmorrow · Accepted solution]

For some reason, changing from Safari to Google Chrome allowed the download. Thanks.

[kglad]

you're welcome.

p.s.:

if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 

the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 

failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.