7 Replies Latest reply on Jun 17, 2014 1:36 PM by A.T. Romano

    I installed Adobe Premiere Elements 12 on my computer, but it does not recognize my Canon Vixia HF S10 camcorder. I have no problems using Pinnacle Studio 16. Please help.

    ekol

      I bought and installed Adobe Premiere Elements 12 on my computer. However, the program does not recognize my Canon Vixia HF S10 camcorder when I select "Add Media" and "Video from Flip or Camera." There is nothing wrong with my camcorder or connections since I have no problem downloading video using Pinnacle 16. I would appreciate your assistance. Thanks. Ernst langhout