1 Reply Latest reply on Jun 6, 2014 3:58 PM by John T Smith

    CC Desktop Installer Quits as Download Begins

    jeffblaylock Level 1

      Howdy. I have just completed migrating one iMac to another using Mavericks 10.9.3. Upon restarting the new iMac, I was prompted to install Creative Cloud Desktop "to resolve an issue." Unfortunately, every time I try to do so, the Installer program quits the second it begins to download the desktop. I've uninstalled the CC Desktop app from the old iMac but the result is the same. I am connected to the Internet, so it shouldn't be a connectivity issue.


      My other CC applications (Photoshop, Lightroom. Illustrator, Acrobat etc.) all work just fine on the new iMac. My Creative Cloud Desktop app on the OLD iMac also works just fine.


      Anyone else experiencing this?